Contact Is AI Down

Have questions, feedback, or ideas for new AI platforms to track? I'd love to hear from you.

Get in Touch

General Inquiries

Questions about our service, partnerships, or general feedback

hello@is-aidown.com

Bug Reports

Found a bug or technical issue? Let us know!

bugs@is-aidown.com

AI Platform Suggestions

Suggest new AI platforms to monitor or provide provider-specific feedback

platforms@is-aidown.com

Community

Join our community for discussions and feedback

community@is-aidown.com

Frequently Asked Questions

How do I report an AI platform issue?

You can report issues directly on each AI platform's status page. Just click the "Report Issue" button and fill out the form with details about slow responses, errors, or outages.

How often is the status updated?

Status updates happen in real-time as we receive new user reports. We typically see updates within minutes of issues occurring, with automatic recalculation based on report patterns.

Can I suggest a new AI platform to monitor?

Absolutely! We're always looking to expand our coverage. Send us an email with the platform details (name, URL, and region focus) and we'll consider adding it.

How do you verify the accuracy of reports?

We use advanced verification methods including analyzing user report patterns, time-based spike detection, and cross-referencing multiple reports to ensure accuracy.

Is my personal information safe?

Yes, we take privacy seriously. We only collect minimal data necessary for report processing and use IP hashing to prevent spam while protecting your privacy.

Response Times

< 24h
General Inquiries
< 24h
Bug Reports
< 24h
Critical Issues

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